But which are fact and which are fiction? Physical Address: But opting out of some of these cookies may affect your browsing experience. Because just like you, we cherish and depend on our local water. Stopping service normally takes just two business days. Join to Connect. When backflow is required please call 775-834-8288. Customer Service 775.834.8080. From easy online bill pay options to teaching you the basics of at-home water management, we’re here to help. © 2020 Truckee Meadows Water Authority. Utah earned a B+ in water quality from WaterZen. Main Customer Service If you are connected to the public water system (Truckee Meadows Water Authority), then yes your water is safe to drink. Please visit the contact form. Learn how to store water for the long-term with our full guide. Uncover why Truckee Meadows Water Authority is the best company for you. Truckee Meadows Water Authority Utility Water Company. Customer Service 775.834.8080. Contact Truckee Meadows Water Authority Customer Service Have a Question, Issue or Comment? Under the authority of the Safe Drinking Water Act, the EPA requires Truckee Meadows Water Authority to assess local water quality each year and distribute a Consumer Confidence ORCOM will be providing TMWA with its call center services and managing customer care operations. Are you curious about potable water? Sadly, nearly a quarter of the world's population lacks access to clean drinking water. Reno has made it pretty simple with the following online form. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Read about how we use cookies and how you can control them in our. Emergency Hotline (24 hr) 775.834.8090. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. Contact Us 775-834-8080 (Mon–Fri, 8:00 AM–5:00 PM) Reno, NV—February 17, 2015—Vertex announced today a successful migration of Truckee Meadows Water Authority’s customer service systems and processes, driving significant customer experience improvements through its VertexOne™ technology and Software as a Service (SaaS). We are dedicated to providing all City Departments with quick, safe and efficient service to allow them to return to their job as soon as possible. FAQs for Flooding Frequently Asked Questions Is my water safe to drink? 1355 Capital Blvd. You also have the option to opt-out of these cookies. Product and Customer Service Issues On June 7th we had leaky pipe and sink issues I called Truckee Meadows Water my husband tried to turn water off it would not turn off it has a concrete piece in the way form Truckee meadows Water I called and the Dispatch said $50 if we come out and he said call Customer Service to waive fee … you can setup payment with credit, debit, or direct deposit. Use the contact information on this page to speak with someone directly. Levels of bacteria, solid particulates, salinity, and dissolved oxygen — these all affect water quality. Click here to create an account. Here are seven fascinating facts about H20. You can create a new account on the TMWA (Truckee Meadows Water) website. the TMWA (Truckee Meadows Water), so you don't keep getting billed. Learn all about the water regulations and reasons behind the Safe Drinking Water Act of 1974 passed by Congress to ensure that Americans have clean drinking water. W:\projects\water_resources\service_area\projects\mxd\TMWA_SERVICE_AREA11x17.mxd End User acknowledges and agrees the Data is regarded as planning and resource level information, generated specifically for use within the local entity geographic information systems. *. 1355 Capital Blvd How does Utah's grade compare to neighboring states? Compare pay for popular roles and read about the team’s work-life balance. Please find TMWA's department contact information below. Click here to fill out a Start Service Form. To get a meter set, please call 775-834-8080. Contact Us By acceptance of any Data, End User acknowledges the … Is tap water safe to drink or not? If you are connected to the public water system (Truckee Meadows Water Authority), then yes your water is safe to drink. The costs estimated above are based on TMWA's current charges and fees which do change from time to time. online form. Customer Service 775.834.8080. https://tmwa.com/contact/contact-form/, Click here to fill out a Start Service Form, Click here to fill out a Stop Service Form. Reno, Nevada 89502, Emergency Hotline (24 hr) Among its call center advantages, ORCOM offers TMWA guaranteed service levels around all services and state-of-the-art disaster recovery … Posted on September 29th, 2019 by darrell, No email provided. Truckee Meadows Water Authority … Necessary cookies are absolutely essential for the website to function properly. Also, learn about how water rates are calculated fairly and equitably. Contact Us Contact Us Through an in-depth ‘request for proposal’ process, they chose to deploy a smart utility network from Sensus, a Xylem brand, to implement real-time remote monitoring … How much do you know about water? TMWA (Truckee Meadows Water) accepts credit cards, debit, and direct deposit. Phone scammers posing as Truckee Meadows Water Authority (TMWA) employees are targeting customers in the TMWA service area. Office Hours are Monday – Friday, 8 a.m. to 5 p.m. bkflow@tmwa.com or 834-8288. No email provided. TMWA has two surface water treatment facilities. This is a multi-location business. Have a question? When you move to a new home in Reno, you'll most likely already have running water, This guide looks at the reasons for and against. Find a location. From a parasitic worm lurking inside the bottles to high levels of bromate, Dasani water bottles have had their fair share of controversies. TMWA also uses groundwater pumped from wells throughout the service territory. Emergency Hotline (24 hr) 775.834.8090. We're here to help. Reno, NV 89502-7140. Contact Us When was the last time you had the quality of your water tested? Better understand your rights to our region’s valuable water resources and the rules that govern it. Reno, 89520 but you'll still need to set up water service with the TMWA (Truckee Meadows Water). Emergency Hotline (24 hr) 775.834.8090. Luckily, These cookies will be stored in your browser only with your consent. Account Number: * * These cookies do not store any personal information. Here's a list of seven countries with the worst water supplies. Account Number: * * Customer Service 775.834.8080. Experiencing a water emergency at your home or business? Customer Service 775.834.8080. Main Customer Service Physical Address: 1355 Capital Blvd Reno, 89520 775-834-8080 (Mon–Fri, 8:00 AM–5:00 PM) No email provided. Customer Service Representative (Former Employee) - Reno, NV - October 10, 2017 this company is alright to work for some of the stuff they do performance evaluations is not always fair, but i did like this job it was a good career move and i enjoyed my employment while i was there If you already have an account, you just need to login to the TMWA (Truckee Meadows Water) site. This website uses cookies to improve your experience while you navigate through the website. Customer Service 775.834.8080. From locating your master water shutoff valve to knowing how to deal with contaminated water, we’ll help you find an immediate solution. Click here to make a one time payment. To add a secondary account holder that is NOT a legal spouse, skip this section and contact TMWA customer service at (775) 834-8080… New applicants will continue to be known as the end-use customer until another customer applies for service turn-on with TMWA. The water authority decided to upgrade their infrastructure and initiate a meter replacement program to improve efficiency and advance customer service. During a typical year, TMWA only uses 3 to 9 percent of the total flow of the Truckee River to meet our customers’ needs. Thank you for submitting your service request. We also use third-party cookies that help us analyze and understand how you use this website. Contact Us Please visit the contact form. It is mandatory to procure user consent prior to running these cookies on your website. Please provide the following information to validate your account. Fleet Services received a customer satisfaction rating of 99.68% good or excellent in fiscal year 2014/2015. Established in 2000, the City of Truckee Meadows Water Authority is currently obtaining its supply from surface water sources, Lake Tahoe and the Truckee River system. Click here to fill out a Stop Service Form. All Rights Reserved. Starting service You can make a one-time payment without creating an account. The water authority decided to upgrade their infrastructure and initiate a meter replacement program to improve efficiency and advance customer service. Business Phone: ( ) -. … When you move out of a home in Reno, you'll need to stop your water service with Click here to login. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Emergency Hotline (24 hr) 775.834.8090. generally takes just two business days. The Approach TMWA turned to Alliance Data and its ProcessNotification ™ service to help contact customers rapidly and avoid over … https://tmwa.com/contact/contact-form/ Emergency (24 … Email Address: * *. About what it is and what makes it so? Initiating Service. Find out what works well at Truckee Meadows Water Authority from the people who know best. Emergency Hotline (24 hr) 775.834.8090. debit card in order to make the one time payment. Our Commitment. We use cookies to help you sign up for services, count how many visitors come to our site, personalize content, and serve targeting advertisements. The Truckee River meets more than 85 percent of TMWA’s annual customer demand; the remainder is filled by groundwater located within our service area. At TMWA, we continually strive to deliver exceptional customer-focused water services to our community. The only valid methods of paying your TMWA bill are listed at www.tmwa.com, and the only valid telephone number to pay over the phone is TMWA’s main customer service line at 775-834-8080. Employer: Secondary Account Holder - Legal Spouse. 1355 Capital Blvd Having enough stored water can be life-saving in the case of an emergency or disaster. Read on to find out more. Simply fill out the following Preventing … This category only includes cookies that ensures basic functionalities and security features of the website. It is the area's largest water purveyor, serving 78,000 customers. Truckee Meadows Water Authority is a not-for-profit, community-owned water utility, overseen by elected officials and citizen appointees from Reno, Sparks, and Washoe County. If yes, check out this complete guide to potable water. Manager, Business Information Systems at Truckee Meadows Water Authority Reno, Nevada 154 connections. As Kim Mazeres, TMWA customer relations director, noted, "Continued manual calling to reach all affected customers would take several days, and that was not a viable option. Once you create the account, Should we need any additional information, we will contact you within 3 business days. https://tmwa.com/contact/contact-form/, Emergency (24 hours - broken water main or pipeline, etc.) 775-834-8090. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The ... to the customer when service is discontinued, less any bills outstanding and incurred by the customer after the meter was read following receipt of notice of … Should you decide to submit an application with TMWA, the charges and fees in place at that time the Service … Please visit the contact form. As TMWA’s coverage area expanded in recent years, their manual process for obtaining meter data became cumbersome. Water Quality Report. Please provide the following information to validate your account. The Truckee Meadows Water Authority (TMWA) - Primary service territory, a not-for-profit, community-owned water utility, provides water for about 311,932 residents living in the area of Reno-Sparks, Nevada. Here's how often you need to invest in water-quality testing for your home. Our normal business … FAQs for Flooding Frequently Asked Questions Is my water safe to drink? TMWA officials want to remind customers the only valid methods of paying a water services bill are listed at Tmwa.com.. Clean water begins at the source, Lake Tahoe, We have updated our privacy policy and want to make sure you know how we are using information you provide. 775.834.8090. 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